Problematic communications have been reported during GME interviews. Without appropriate training, faculty interviewers may inadvertently violate match agreements by inquiring into topics such as rank order lists, interview locations, or geographic preferences. Additionally, post‐interview communication has the potential to create confusion and stress for applicants, particularly when coercive or disingenuous.
With more than a dozen Internal Medicine subspecialties and each aptly represented and supported by their respective society or organization, AAIM defers to each subspecialty society to develop post-interview communication recommendations or guidelines that best reflect their community’s values and needs. As the various subspecialty societies develop and socialize their respective post-interview guidelines or recommendations, AAIM encourages subspecialty organizations to include language that prohibit programs from sending tailored, individualized post-interview communication outside of the parameters set forth below.
- Programs who wish to send updates or any program-initiated informational outreach or post-interview events should share these with all candidates, regardless of their background, standing, or track interest. An exception would be communication to a specific group – as an example, candidates applying to a program’s physician-scientist or research-in-residency track.
- Programs should articulate that interviewees refrain from sending “thank you” notes. Rather, programs should state that applicants are welcome to ask clarifying questions about the program. Fellowship programs can also indicate that they are willing to share additional information pertaining to their program at the candidate’s request. Faculty and staff should emphasize that they are prohibited from communicating the candidate’s odds of ranking or matching to their program.
Adherence to the NRMP Match Code of Conduct for Programs (PDF) concerning post-interview communication is critical:
Program directors and other recruitment team members must ensure all information related to the program’s mission, aims and eligibility are clearly communicated to applicants. However, applicants may not have adequate time to obtain the information needed to make informed decisions about ranking and may wish to clarify information following interviews. The recruitment team may exchange clarifying information with applicants following the interview, but must not solicit or require post-interview communication for the purposes of influencing applicants’ ranking preferences. Program directors and all members of the recruitment team should take great care not to promote misleading communication to applicants about ranking intentions and preferences or inappropriately share private information (e.g., letters of recommendation) with outside parties.
Fellowship programs should require annual faculty and staff training on appropriate interview and post‐interview communication to minimize inappropriate dialogue.11 Below are a few suggestions on what should be covered in the training:
- Describe the range of benefits of adherence for the program and individuals
- Articulate the range of negative consequences of non-adherence for programs and individuals; if possible, provide data on occurrence and examples of inappropriate communication
- Provide samples of appropriate questions. It is advisable to conduct role-playing or scenario-based instruction
- Review practices to mitigate differences in communication based on explicit and implicit biases
Resources and training materials are available on the AAIM website. The Annual Training for Fellowship Recruitment Communication presentation can be customized based on a program’s needs and resources. All program representatives involved in interview-related activities must participate in annual training and complete an attestation form.
Further, residency programs should share resources with applicants (i.e., rising fellows) on how to respond to inappropriate communication should it occur. Faculty involved in interviewing applicants should receive training on unconscious bias that may arise during the interview process.12
Overall, programs should develop a succinct statement about their program’s policies on communication with applicants. This statement should clearly indicate the following: