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The quality and quantity of tools such as workshops, presentations and curriculum support is magnified when we work together.

SELF-ASSESSMENT OF CHANGE AGENT COMPETENCIES

 Indicate whether each of the following characteristics of an effective change agent as identified by Rogers and Shoemaker (1971) is a personal strength (S) or an area for improvement (I). In completing the checklist, consider your role as a workshop leader in this project.

Scale:
S = Strength
I = Area requiring improvement

SKILLS

_____ Exhibits persistence, high energy, and commitment to the innovation
_____ Demonstrates empathy to the participant rather than to the "agency"
_____ Is seen as credible in the eyes of the participants
_____ Has a reputation as an effective person in his/her work
_____ Is not identified with a reference group which marks him/her as biased
_____ Is perceived to be a member of an equal or higher status group than the participant
_____ Demonstrates awareness of problems, alternative solutions and resources in
similar situations
_____ Can articulate needs, resources, and solutions to others
_____ Is able to skillfully defend, explain, and rejustify his/her role in the process
_____ Is cosmopolitan
_____ Has had a variety of experiences in various roles, types of organizations,
and situations
_____ Has a broad network of contacts outside of oneís own department
_____ Attends professional meetings and conferences
_____ Has visited other institutions facing similar problems
_____ Aware of relevant studies, projects, examples
_____ Is similar in salient respects to the participants
_____ Is able to relate to people at various levels in a system; not fazed by power and
prestige or lack thereof
____ Has above average communication skills:
_____ Reading speed and comprehension
_____ Writing in a variety of styles
_____ Listening
_____ Speaking
_____ Can organize people to accomplish tasks

 

ATTITUDES

Certain personal characteristics are also associated with successful change agents (Conger, 1991). Rank the following characteristics from most like to least like you.
1 = Most like me
8 = Least like me

_____ Creative
_____ Daring
_____ Persuasive
_____ Optimistic
_____ Resilient
_____ Inspirational
_____ Confident
_____ Insightful


KNOWLEDGE

Knowledge of the following aspects of the educational change process may be helpful in serving as a change agent in medical education. Please rate your knowledge of each general area on the following scale:
1 = not familiar at all
2 = slightly familiar
3 = familiar

_____ Understanding of Maslowís hierarchy of needs
_____ A broad acquaintance with models of individual and organizational change
and rationales behind them
_____ A broad acquaintance with the structure and norms of educational organizations,
particularly medical education organizations
_____ An understanding of the problems and needs of ambulatory education
_____ Knowledge of case studies of successful ambulatory education innovations
_____ Access to tools for data collection, problem analysis, consensus building,
planning and evaluation

REFERENCES:

Conger JA. Inspiring others: the language of leadership. Academy of Management Executive, 5:31-45, 1991.
Rogers E, Shoemaker F. Communication of Innovations. New York: Free Press, 1971.
Scholtes PR. The Team Handbook. Madison, Wisconsin: Joiner Associates, 1995.