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Frequently Asked Questions

Participant Frequently Asked Questions

Registration

How do I register?

Registration will be available online beginning Monday, June 26. An announcement will be sent to all AAIM members. 

Can I register even if I am not a member of AAIM?

Registration is open to all AAIM members and nonmembers. Nonmembers are assessed a $200 nonmember fee in addition to the meeting registration fees. 

If you are interested in becoming a member or need to check your membership status, please visit the membership website or contact memberservices@im.org for more information.

How much is registration?

Please visit the Registration Page in order to determine the fees for the meeting(s) you would like to attend.

Is there a discount for early registration?

Yes, there will be a discount if you register by Friday, September 15. After this date AAIM will assess a $75 late fee.

When does online registration close?

Registration closes Wednesday, October 4. After this date, registrations will only be accepted onsite and will include a $100 onsite registration fee. 

How do I pay for my registration?

AAIM accepts payments by check, MasterCard, and Visa only. Credit card payments are processed immediately; the confirmation email is your receipt. Purchase orders are not accepted for registration payment. Check payments must be mailed to AAIM with a copy of the confirmation email. Sending checks without the confirmation email will delay or prevent processing of payment and registration. The address for mailing check payments is provided when registration is complete. Please note processing time for checks is approximately three weeks.

Payment is required by Friday, October 6, in order to attend the conference. Participants whose registration fees are unpaid at the time of arrival will be required to submit payment prior to receiving registration material.

How do I know if I am registered?

A confirmation notice is sent to your email address associated with your profile once a registration has been processed. Please review the email confirmation to ensure that AAIM has the correct contact information and that you have registered for the correct meetings.

If you do not receive a confirmation email, in most cases, your registration has not been processed.  

What if I need to cancel my registration?

All cancellations must be received in writing by Friday, October 6, to be eligible for a refund.  Registration cancellations received after this date will not be refunded. All cancellations received prior are subject to a $100 administrative fee, and cancellations must be submitted in writing for auditing purposes. If you need to cancel your registration but have not paid the registration fee, you are still responsible for the $100 cancellation fee. Cancellations may be emailed to educationalprograms@im.org or faxed to (703) 519-1893.

Are there daily conference registration fees?

No, if you plan to attend any part of the conference, you must register for it entirely. Please note that the precourses have a different priced registration fee compared to the primary meeting. For more information on registration fees, please visit the Registration Page.

How do I update/review my workshop selections?

  • Login to your account through the AAIM website. Your username is your email address.  
  • Once logged in, please click on the orange square with the three white stripes (left side of screen) to open the AAIM Navigation Menu and select Register for AAIM Events.
  • Under “Registered Events,” click “2017 Alliance Skills and Leadership Conference.”
  • Click “Update Details” on the right side—it is a stand-alone link.
  • You can view the workshops you signed up for and you may also change your workshops.

Please note that you will not have access to this option once online registration closes on Wednesday, October 4.

Can I bring a guest?

Yes, guest registration is available for $75 and can be purchased onsite. Guest registration only allows your guest to attend breakfasts and receptions with you. 

Can I attend the exhibit hall without registering for the meeting?

No, if you are not registered for the meeting, you will not be permitted entrance into the exhibit hall.  

What meals are included in my registration?

Registration includes breakfasts, lunches, coffee breaks, and two receptions.

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Hotel and Transportation

Where is the meeting taking place?

The 2017 Alliance Skills and Leadership Conference is taking place at the Gaylord Texan Resort & Convention Center in Grapevine, TX. It is convenient to Dallas/Fort Work and just minutes from Dallas Fort Worth Airport (DFW). 

How do I make my hotel reservation?

Please see the Hotel and Travel Information for information on how to reserve your hotel room.

Is there a discounted room rate for meeting participants?

Yes, AAIM has secured a limited block of guest rooms at the Gaylord Texan Resort & Convention Center at a special group rate. Please see the Hotel and Travel Information page to find out more about the rate and how to book your hotel room.

Do I have to pay in advance for my hotel room?

When making your hotel reservation you will be required to pay a deposit for your first night’s stay.

What if I need to cancel my hotel reservation?

Please contact the hotel directly in order to cancel your hotel reservation.

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General Programming

What is the dress code for the meeting?

The dress code is business casual attire.

How do I receive my CME credit?

Once the meeting has taken place you will be sent a link to complete an evaluation of the meeting. Shortly after the completion of the evaluation, you will receive an email with another link to the website to submit your CME credit.

Is there a Wi-Fi connection available at the meeting?

No. Unfortunately due to the exorbitant cost of Internet, we are not able to provide Wi-Fi at the conference. There are cyber cafes available in the exhibit hall with Internet. A daily resort fee of $20 per night, is included in the guest room rate. The resort fee includes high-speed internet access in each guest room and wireless internet access in all hotel atriums. However, please note that Internet will not be available in meeting rooms.

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