Milestones Linked to Core Competencies
ACGME and ABIM Release 22 Internal Medicine Reporting Milestones
Internal Medicine End of Training EPAs
Building Assessments for an EPA in Three Steps
Milestones Linked to Core Competencies
Milestones in Patient Care
Milestones in Medical Knowledge
Milestones in Practice-Based Learning and Improvement
Milestones in Interpersonal and Communications Skills
Milestones Linked to Professionalism
Milestones Linked to Systems-Based Practice
Literature Behind NAS, Milestones, and EPAs
Definitions To Get You Started
PGY Level-Specific Self-Assessment Forms
Subspecialty Fellowship Milestones

Print-Friendly Page Print | Email Email Milestones in Interpersonal and Communications Skills 

  • Provide timely and comprehensive verbal and written communication to patients/advocates (ICS-A1)
  • Effectively use verbal and nonverbal skills to create rapport with patients/families (ICS-A2)
  • Use communication skills to build a therpeutic relationship (ICS-A3)
  • Engage patients/advocates in shared decision making for uncomplicated diagnostic and therapeutic scenarios (ICS-A4)
  • Utilize patient centered educational strategiesĀ (ICS-A5)
  • Engage patient/advocates in shared decision-making for difficult, ambiguous or controversial scenarios (ICS-A6)
  • Appropriately counsel patients about the risks and benefits of tests and procedures highlighting cost awareness and resource allocation (ICS-A7)
  • Role model effective communication skills in challenging situations (ICS-A8)
  • Effectively use an interpreter to engage patient in the clinical setting, including patient education (ICS-B1)
  • Demonstrate sensitivity to differences in patients including but no limited to race, culture, gender, sexual orientation, socioeconomic status, literacy, and religious beliefsĀ (ICS-B2)
  • Actively seek to understand patient differences and views and reflects this in respectful communication and shared decision-making with the patient and the healthcare teamĀ (ICS-B3)
  • Effectively communicate with other caregivers in order to maintain appropriate continuity during transitions of care (ICS-C1)
  • Role model and teach effective communication with next caregivers during transitions of care (ICS-C2)
  • Deliver appropriate, succinct, hypothesis-driven oral presentations (ICS-D1)
    Effectively communicate plan of care to all members of the health care team (ICS-D2)
  • Engage in collaborative communication with all members of the health care team (ICS-D3)
  • Request consultative services in an effective manner (ICS-E1)
  • Clearly communicate the role of consultant to the patient, in support of the primary care relationship (ICS-E2)
  • Communicate consultative recommendations to the referring team in an effective manner (ICS-E3)
  • Provide legible, accurate, complete, and timely written communication that is congruent with medical standards (ICS-F1)
  • Ensure succint, relevant and patient-specific written communication (ICS-F2)
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